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Cardo Systems Return Policy
If the product you purchased from Cardo Systems Inc. is defective when received and does not function according to our limited warranty you may receive a prompt replacement or credit, subject to the following conditions:
CARDO’S RESPONSIBILITY FOR DEFECTS IN MATERIALS, DESIGN OR WORKMANSHIP TO COMMERCIAL CUSTOMERS IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT AS SET FORTH IN THIS WARRANTY STATEMENT. OTHER THAN THE LIMITED WARRANTY EXPRESSLY STATED ABOVE FOR CARDO PRODUCTS, CARDO PROVIDES NO WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OR CONDITION (1) OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, SUITABILITY OR NONINFRINGEMENT; (2) RELATING TO ANY THIRD-PARTY PRODUCT OR SOFTWARE; OR (3) REGARDING THE RESULTS TO BE OBTAINED FROM THE PRODUCT OR SOFTWARE. CARDO EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. CARDO IS NOT RESPONSIBLE FOR OPERATION THAT DOES NOT FOLLOW INSTRUCTIONS OR DAMAGE CAUSED BY ABUSE, ACCIDENT, FLOOR, FIRE OR OTHER EXTERNAL CAUSES OR MODIFICATION, OR CHANGE OF FUNCTIONALITY OR THE LIKE.
Before returning any item, please call our customer service department at 1-800-488-0363 OR 1-412-788-4533 for a Return Merchandise Authorization (RMA) number. Shipping and Insurance charges are not refundable. All items must be in “as-new” condition, in original packaging and with all warranty cards, manuals and accessories. Cardo shall not be responsible for any damage or loss that occurs after delivery is received by the retailer. Any tampering or misuse of the product in any way that it is not intended to be used will void the product warranty. Any discrepancies could result in a delay or partial forfeiture of your credit.
RMAs are valid for 30 days from the date of issuance. The RMA number must appear on your return packing label or clearly on the outside of the box. Returns will not be accepted without an RMA. All RMA replacement products will ship to customer using the shipping method of our choice.
All sales are final. No refunds.
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